shipping

To Singapore, Indonesia and Malaysia

  • Free shipping cost!
  • Delivery time varies from country to country, but roughly within one week.

To Australia and the rest of Asia

  • Shipping cost: $3.00
  • Delivery time: 5-8 working days

To America and Europe

  • Shipping cost: $5.00
  • Delivery time: 6-9 working days

refund, replacement and exchange

I accept replacements and exchanges.

  • Please contact me within 14 days of delivery with a photo of the faulty/damaged item (for replacement) and ship the item back within 30 days of delivery. Buyers are responsible for the return shipping cost.
  • For any exchange, the new item must be of the same price or above the price than the item you previously ordered. Buyers are responsible for the return shipping cost.

I'm sorry, but Squirrel & Eve doesn't accept refund.

Processing time

Items labelled 'preorder' in the item description will take 6 working days for me to prepare before being shipped.

Any other items will take 2 to 3 days to prepare for shipping.